Maddy joined Ramos Group as an Administrative Assistant after graduating from The University of Kansas with a degree in Psychology. With a background in roles where trust, communication, and organization were essential, she brings a dependable and client-focused presence to the team.

Her experience as a nanny, caretaker, and front desk associate taught her how to stay organized, solve problems quickly, and connect with people from all walks of life. Maddy believes great customer service starts with making people feel heard and valued—something she prioritizes in every interaction. She’s known for listening closely, responding promptly, and always following through.

One experience she’s especially proud of is mentoring a child with Down syndrome, where she worked closely with teachers and therapists to help him reach developmental goals. This role required patience, creativity, and consistency—qualities that now support her work in a fast-paced office environment.

While completing her degree, Maddy balanced multiple jobs, developing strong time management and multitasking skills. Outside the office, she enjoys traveling, spending time with friends and family, staying active, and trying new hobbies that keep her adaptable and engaged.